Broadband Incident Report : : CANONBURY MUX 4 : LOSS OF SERVICE : Reference 24159 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24159		Issue :	FINAL
	Detected Date:	30/09/2007		Detected Time:	07:33
	Start Date:	30/09/2007		Start Time:	07:30
	Actual Clear Date:	30/09/2007		Actual Clear Time:	13:15
	Incident Headline:	: CANONBURY MUX 4 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a SELECT ONE OF THE OPTIONS BELOW ----------------------------------- Card Change This issue may have been due to SELECT ONE OF THE OPTIONS BELOW ----------------------------------- a Hardware Failure a Power Failure ----------------------------------- BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207226 0207288 0207354 0207359 0207424 0207704 0207288 0207354 0207359

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 30/09/2007 13:28