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BT Wholesale - Broadband Incident Report | |||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||
BT Incident Reference: | 31009 | Issue : | 1 | ||||||||||||||||
Detected Date: | 13/12/2007 | Detected Time: | 22:06 | ||||||||||||||||
Start Date: | 13/12/2007 | Start Time: | 22:05 | ||||||||||||||||
Anticipated Clear Date: | 14/12/2007 | Anticipated Clear Time: | 00:05 | ||||||||||||||||
Incident Headline: | : SUTTON CHEAM MUX 102: LOSS OF SERVICE | ||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | ||||||||||||||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | ||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 13/12/2007 22:21
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