Broadband Incident Report : ASHBURTON MUX 101 : LOSS OF SERVICE : Reference 3697 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3697		Issue :	FINAL
	Detected Date:	15/02/2008		Detected Time:	00:59
	Start Date:	15/02/2008		Start Time:	00:56
	Actual Clear Date:	15/02/2008		Actual Clear Time:	02:50
	Incident Headline:	ASHBURTON MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a power cycle. This issue may have been due to a card fault. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01364

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System Time Stamp: 15/02/2008 03:29