Broadband Incident Report : : BANWELL MUX 101 : DEGRADED SERVICE : Reference 3227 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	3227		Issue :	FINAL
	Detected Date:	09/02/2008		Detected Time:	22:43
	Start Date:	09/02/2008		Start Time:	22:43
	Actual Clear Date:	10/02/2008		Actual Clear Time:	06:25
	Incident Headline:	: BANWELL MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Switch Hub change and Reconfiguration Software Download This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01934

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System Time Stamp: 10/02/2008 07:09