Broadband Incident Report : : NORTHWICH MUX 101 : LOSS OF SERVICE : Reference 27372 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27372		Issue :	FINAL
	Detected Date:	12/11/2008		Detected Time:	13:04
	Start Date:	12/11/2008		Start Time:	13:04
	Actual Clear Date:	12/11/2008		Actual Clear Time:	15:24
	Incident Headline:	: NORTHWICH MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Connector Change This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01606

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System Time Stamp: 12/11/2008 15:35