Monday, December 29, 2008

Broadband Incident Report : : LARBERT MUX 101 & 001 & MSANS 301 & 302 : LOSS OF SERVICE : Reference 31048 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 31048   Issue : FINAL  
  Detected Date: 29/12/2008   Detected Time: 07:56  
  Start Date: 29/12/2008   Start Time: 07:55  
  Actual Clear Date: 29/12/2008   Actual Clear Time: 09:39  
     
  Incident Headline: : LARBERT MUX 101 & 001 & MSANS 301 & 302 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by Replacing 2 rectifiers that had blown on site. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
01324
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 29/12/2008 10:14

No comments: