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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 31037 | Issue : | FINAL | |||
Detected Date: | 29/12/2008 | Detected Time: | 01:55 | |||
Start Date: | 29/12/2008 | Start Time: | 01:53 | |||
Actual Clear Date: | 29/12/2008 | Actual Clear Time: | 03:20 | |||
Incident Headline: | REDBACK ROUTER RB18A : LOSS OF RESILIENCE | |||||
Incident Details: | Some of your Broadband End Users will have experiencied a degradation of Broadband Service. | |||||
Progress Details: | Service has been restored by completing a Power Cycle This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 29/12/2008 03:46
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