Broadband Incident Report : : SHEFFIELD ATM NODE 07002 : PARTIAL LOSS OF SERVICE : Reference 26937 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	26937		Issue :	1
	Detected Date:	05/11/2009		Detected Time:	16:20
	Start Date:	05/11/2009		Start Time:	16:15
	Anticipated Clear Date:	05/11/2009		Anticipated Clear Time:	18:15
	Incident Headline:	: SHEFFIELD ATM NODE 07002 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users will be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Engineers are making progress towards full restoration of Service. It is likely your Broadband End Users are experiencing one or more of the following: Throughput related issues Intermittent loss of synchronisation Packet loss Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01132 01133 01142 01143 01158 01159 01226 01229 01302 01332 01335 01347 01377 01400 01405 01423 01427 01472 01484 01507 01522 01526 01529 01539 01604 016128 016177 016179 01623 01629 01636 01642 01646 01709 01723 01724 01748 01751 01757 01773 01833 01904 01909 019137 019151 019158 01924 01925 01937 01949 01964 01974 01977 01989 LLSL0 01977 01989

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System Time Stamp: 05/11/2009 17:25