Broadband Incident Report : : SWINDON NODE 11003 : PARTIAL LOSS OF SERVICE : Reference 27800 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	27800		Issue :	FINAL
	Detected Date:	13/11/2009		Detected Time:	22:38
	Start Date:	13/11/2009		Start Time:	22:10
	Actual Clear Date:	14/11/2009		Actual Clear Time:	00:50
	Incident Headline:	: SWINDON NODE 11003 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to a hardware failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01249 01666 01672 01793 To Fo 01249 01666 01672 01793

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System Time Stamp: 14/11/2009 04:34