Broadband Incident Report : : BRUTON MUX 101 : DEGRADED SERVICE : Reference 15230 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15230		Issue :	FINAL
	Detected Date:	01/06/2010		Detected Time:	17:17
	Start Date:	01/06/2010		Start Time:	17:17
	Actual Clear Date:	01/06/2010		Actual Clear Time:	17:40
	Incident Headline:	: BRUTON MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card reset. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01749

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System Time Stamp: 01/06/2010 21:00