Broadband Incident Report : : CANARY WHARF MUX 4 : DEGRADED SERVICE : Reference 15630 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15630		Issue :	FINAL
	Detected Date:	05/06/2010		Detected Time:	07:47
	Start Date:	05/06/2010		Start Time:	07:47
	Actual Clear Date:	05/06/2010		Actual Clear Time:	11:15
	Incident Headline:	: CANARY WHARF MUX 4 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a degradation of Broadband Service.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0207001 0207005 0207068 0207093 0207168 0207510 0207513 0207515 0207517 0207531 0207536 0207537 0207538 0207719 0207987 0207536 0207537 0207538 0207719

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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/06/2010 11:57