Friday, July 9, 2010

Broadband Incident Report : : BIRMINGHAM ERX2 : PARTIAL LOSS OF SERVICE : Reference 19321 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 19321   Issue : FINAL  
  Detected Date: 09/07/2010   Detected Time: 11:10  
  Start Date: 09/07/2010   Start Time: 11:06  
  Actual Clear Date: 09/07/2010   Actual Clear Time: 17:54  
     
  Incident Headline: : BIRMINGHAM ERX2 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored
This issue may have been due to
a Fibre Fault

BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
012124012125012160012162012168
012173012174012420127101446
01527016460190201271
 
     

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 09/07/2010 18:34

No comments: