Broadband Incident Report : : WILLESDEN MUX 4 AND KENSAL GREEN MUX 101 : LOSS OF SERVICE : Reference 18741 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18741		Issue :	FINAL
	Detected Date:	04/07/2010		Detected Time:	12:13
	Start Date:	04/07/2010		Start Time:	12:10
	Actual Clear Date:	04/07/2010		Actual Clear Time:	17:51
	Incident Headline:	: WILLESDEN MUX 4 AND KENSAL GREEN MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	0203181 0203235 0208141 0208451 0208459 0208830 0208932 0208933 0208960 0208962 0208964 0208968 0208969 0208960

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System Time Stamp: 04/07/2010 17:59