Wednesday, August 25, 2010

Broadband Incident Report : : KNUTSFORD MUX 101 : LOSS OF SERVICE : Reference 23928 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 23928   Issue : FINAL  
  Detected Date: 25/08/2010   Detected Time: 03:41  
  Start Date: 25/08/2010   Start Time: 03:37  
  Actual Clear Date: 25/08/2010   Actual Clear Time: 05:30  
     
  Incident Headline: : KNUTSFORD MUX 101 : LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users will have experiencied a loss of Broadband Service.
 
  Progress Details: Service has been restored by completing a

Power Cycle


This issue may have been due to


an Equipment Failure


BT regrets any inconvenience this may have caused.
 
  Dialling Codes Affected:
01565
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 25/08/2010 05:42

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