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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 21927 | Issue : | FINAL | ||||||||||||
Detected Date: | 04/08/2010 | Detected Time: | 06:31 | ||||||||||||
Start Date: | 04/08/2010 | Start Time: | 06:00 | ||||||||||||
Actual Clear Date: | 04/08/2010 | Actual Clear Time: | 13:05 | ||||||||||||
Incident Headline: | : NORTH SCOTLAND MULTIPLE MUXS : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | ||||||||||||||
Progress Details: | Service has been restored by completing a Shelf Change This issue may have been due to Planned Works BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 04/08/2010 14:08
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