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BT Wholesale - Broadband Incident Report | ||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||
BT Incident Reference: | 22006 | Issue : | 1 | |||
Detected Date: | 05/08/2010 | Detected Time: | 00:09 | |||
Start Date: | 05/08/2010 | Start Time: | 00:07 | |||
Anticipated Clear Date: | 05/08/2010 | Anticipated Clear Time: | 00:09 | |||
Incident Headline: | : VACC12 SWANSEA. : LOSS OF SERVICE | |||||
Incident Details: | Some of your Broadband End Users will have experiencied a loss of Broadband Service. | |||||
Progress Details: | Service has been restored by completing a Reset of a Card This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused. | |||||
Dialling Codes Affected: | | |||||
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Incident Manager - Automatic Mailer.
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System Time Stamp: 05/08/2010 00:42
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