Broadband Incident Report : LOCKS HEATH MUX 001 : DEGRADED SERVICE : Reference 25725 : Issue 2 :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	25725		Issue :	2
	Detected Date:	14/09/2010		Detected Time:	11:59
	Start Date:	10/09/2010		Start Time:	11:15
	Anticipated Clear Date:	14/09/2010		Anticipated Clear Time:	14:15
	Incident Headline:	LOCKS HEATH MUX 001 : DEGRADED SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	BT is making progress towards full restoration of Service. Latest Update: An Engineer has been tasked to site. ----------------------------------- Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01489

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 14/09/2010 13:00