BTWholesale.com Intermittent Service Issue - HD487546 - Update 6

	BTWholesale.com HD487546
	Service Issue: Update 6
	Dear Customer, Our technical teams are still working hard to fix the intermittent service issues on BTWholesale.com. They worked through the night to resolve the situation. Although the errors remain very low in numbers, the issue is not yet completely resolved. In the mean time customers may continue to experience the intermittent message www.btwholesale.com is temporarily unavailable when using portal applications until this is fully resolved. We ask customers impacted by this service issue to continue to retry the transaction where the above message is returned. We will continue to monitor the situation and investigate the root cause. The next update will be after 16:00hrs today, unless full service is restored prior to that time. BT Wholesale regrets any inconvenience this may cause you. Your continued patience is greatly appreciated. During this time, please use the alternative methods of access for the following applications: e.Co Repair https://ecorepair4.btwholesale.com/login.aspx Please Note: When using the alternate logon you will be required to request a new password (this can be done by clicking the request password link below the password entry field) as your www.btwholesale.com password will not be valid here. Broadband Availability Checker https://www.adslchecker.bt.com/pls/adsl/adslchecker.welcome BBCR https://www.wcr.bt.com/bbtcr/login.jsp? If you no longer wish to receive e-mails from the Wholesale Customer Helpdesk regarding BTWholesale.com System Problems or Planned Outages, please click here to Unsubscribe. Please do not reply to this email address, as no action will be taken. If you have an enquiry relating to the above communication, please email the Wholesale Customer Helpdesk at btwholesale.direct@bt.com. Regards System Support Administrator Wholesale Customer Helpdesk BTWholesale Customer Service | BTWholesale Telephone: 0800 783 5639 option 1 BTWholesale.com btwholesale.direct@bt.com Web: www.btwholesale.com BTWholesale is a world-class enabler of converged network solutions.
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