BTWholesale.com Intermittent Service Issue - HD487546 - Update 2

	BTWholesale.com
	Service Failure : Update 2
	Dear Customer, We are still experiencing intermittent problems with BTWholesale.com. Customers may continue to experience the intermittent message www.btwholesale.com is temporarily unavailable when using portal applications until this is resolved. We would ask customers impacted by this incident to continue to retry the transaction where the above message is returned. Our technical support teams are still working to establish the underlying cause. BT Wholesale regrets any inconvenience this may cause you and will keep you updated. A webserver reboot is planned for 22:00BST this will take 4 hours to resolve. Further update will be provided after 02:00BST During this time, please use the alternative methods of access for the following applications: ee.Co Repair https://ecorepair4.btwholesale.com/login.aspx Please Note: When using the alternate logon you will be required to request a new password (this can be done by clicking the request password link below the password entry field) as your www.btwholesale.com password will not be valid here. Broadband Availability Checker https://www.adslchecker.bt.com/pls/adsl/adslchecker.welcome BBCR https://www.wcr.bt.com/bbtcr/login.jsp? If you no longer wish to receive e-mails from the Wholesale Customer Helpdesk regarding BTWholesale.com System Problems or Planned Outages, please click here to Unsubscribe. Please do not reply to this email address, as no action will be taken. If you have an enquiry relating to the above communication, please email the Wholesale Customer Helpdesk at btwholesale.direct@bt.com. Regards System Support Administrator Wholesale Customer Helpdesk BTWholesale Customer Service | BTWholesale Telephone: 0800 783 5639 option 1 BTWholesale.com btwholesale.direct@bt.com Web: www.btwholesale.com BTWholesale is a world-class enabler of converged network solutions.
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