Broadband Incident Report : : LERWICK NODE 12021 : INTERMITTENT LOSS OF SERVICE : Reference 17944 : Issue 5 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17944		Issue :	5
	Detected Date:	24/05/2012		Detected Time:	00:33
	Start Date:	24/05/2012		Start Time:	00:28
	Anticipated Clear Date:	24/05/2012		Anticipated Clear Time:	23:45
	Next Update Date:	24/05/2012		Next Update Time:	23:30
	Incident Headline:	: LERWICK NODE 12021 : INTERMITTENT LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a degradation of Broadband Service.
	Progress Details:	There is nothing the radio team can do about this as this is due to atmospheric conditions. Even if the links are moved, they will have the same issues. Checks have been carried out on the radio path and they have seen no issues. Next Update will be at 23:30
	Dialling Codes Affected:

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.