Broadband Incident Report : : SOUTHAMPTON NODE 05014 : LOSS OF SERVICE : Reference 17556 : Issue 1 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	17556		Issue :	1
	Detected Date:	21/05/2012		Detected Time:	22:09
	Start Date:	21/05/2012		Start Time:	22:05
	Anticipated Clear Date:	22/05/2012		Anticipated Clear Time:	00:30
	Next Update Date:	21/05/2012		Next Update Time:	23:30
	Incident Headline:	: SOUTHAMPTON NODE 05014 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service. For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above. http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
	Progress Details:	Fault diagnosis is ongoing. Next update will be at 23:30
	Dialling Codes Affected:	0238034 0238036 0238039 0238042 0238043 0238044 0238049 0238057 0238060 0238068 0238069 0238090 0238057 0238060

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.