Friday, December 21, 2012

Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE : Reference 44308 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 44308   Issue : FINAL  
  Detected Date: 21/12/2012   Detected Time: 21:51  
  Start Date: 21/12/2012   Start Time: 21:47  
  Actual Clear Date: 21/12/2012   Actual Clear Time: 22:00  
     
  Incident Headline: : EDINBURGH NODE 12227 : PARTIAL DEGRADED SERVICE  
     
  Incident Details: Some of your Broadband End Users may have experienced a degradation of Broadband Service.
 
  Closure Details: Service was restored at 22:00 following a remote reset of hardware at Edinburgh. BT regrets any inconvenience this may have caused.  
  Dialling Codes Affected:
0122401229012360125001259
0126101289012900129201294
013122013125013126013133013134
013144013145013162013165013166
01316701324013300133401343
0134601349013600136101382
0138301387013880139701408
014156014164014176014177014178
01419401434014450146301466
0146701499015050155501556
0158301592016200163101651
0166801670016740169701698
0170001764017700177901835
0184701848018510185601875
0187901882018870189001896
01899019121019124019127019128
019148019550195702820750282589
02830870283885028406502841760284277
02871310287134028777602880770288283
02885550289181028918202891860289188
0289264028944202894460289448To Fo
0289264028944202894460289448
 
  Duration: 0 days 00 hours 13 minutes  
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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