Broadband Incident Report : : HARTING ADSL 101 AND DSL 102 : LOSS OF SERVICE : Reference 44103 : Issue FINAL :

--------------------------------------------------------------
Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
--------------------------------------------------------------

	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	44103		Issue :	FINAL
	Detected Date:	19/12/2012		Detected Time:	21:10
	Start Date:	19/12/2012		Start Time:	21:00
	Actual Clear Date:	19/12/2012		Actual Clear Time:	23:50
	Incident Headline:	: HARTING ADSL 101 AND DSL 102 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service was restored at 23:50 following the installation of a mobile generator at Harting exchange. Investigations into the loss of mains power in the area is ongoing with the electricity supplier. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01730
	Duration:	0 days 02 hours 50 minutes

--------------------------------------------------------------
This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.