Broadband Incident Report : : EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE : Reference 18220 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18220		Issue :	2
	Detected Date:	19/04/2013		Detected Time:	09:52
	Start Date:	19/04/2013		Start Time:	09:48
	Anticipated Clear Date:	19/04/2013		Anticipated Clear Time:	12:45
	Next Update Date:	19/04/2013		Next Update Time:	12:45
	Incident Headline:	: EDINBURGH NODE 12227 : PARTIAL LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer on site with spare card co-oping with operational team. There will be no further updates until service is restored.
	Dialling Codes Affected:	01241 01250 01261 013144 013145 013146 013147 013153 013166 01330 01339 01346 01387 014164 014181 01434 01450 01466 01505 01560 01573 01586 01620 01665 01821 01847 01875 019152 01946 01988 0207511 0283025 0283751 0283752 0283834 0284062 0284066 0284069 0286638 0286774 0288555 0288952 0289020 0289028 0289029 0289045 0289046 0289050 0289073 0289082 0289046 0289050 0289073

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.