Broadband Incident Report : : PRESTON - NODE 13003 : PARTIAL LOSS OF SERVICE : Reference 18092 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	18092		Issue :	FINAL
	Detected Date:	18/04/2013		Detected Time:	08:48
	Start Date:	18/04/2013		Start Time:	08:40
	Actual Clear Date:	18/04/2013		Actual Clear Time:	09:16
	Incident Headline:	: PRESTON - NODE 13003 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Loss of internet services for 668 Broadband end users. Service restored at 09:16 after a card was remotely reset. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01200 01524
	Duration:	0 days 00 hours 36 minutes

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