Thursday, June 6, 2013

Broadband Incident Report : : EALING NODE 04002 : PARTIAL LOSS OF SERVICE : Reference 24766 : Issue 1 :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 24766   Issue : 1  
  Detected Date: 06/06/2013   Detected Time: 11:44  
  Start Date: 06/06/2013   Start Time: 11:40  
  Anticipated Clear Date: 06/06/2013   Anticipated Clear Time: 13:40  
  Next Update Date: 06/06/2013   Next Update Time: 13:00  
     
  Incident Headline: : EALING NODE 04002 : PARTIAL LOSS OF SERVICE  
     
  Incident Details: At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.

For a full list of affected circuits, please log into BBCR, navigate to the MSO Fault Search report and enter the MSO reference number above.

http://www.btwholesale.com/pages/static/Applications/Orders/Broadband_Customer_Reporting.html
 
  Progress Details: Completing initial diagnostics. Next update will be at 13:00.
 
  Dialling Codes Affected:
0118901202012330125601271
01280012960138001392014133
0142001460014940157901582
0160301672017220172701737
0174701752017530179401803
018650193501980019830203114
02031880203273020356002072870207381
02073850207386020761002082890208325
02083860208420020842102084510208459
02084620208570020857102085740208576
02085770208606020874302087460208749
02088130208814020883002088430208867
02088930208904020895002089540208955
0208993LLCL0LLLN0LLLW0LLWR0
 
     

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.

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