Broadband Incident Report : : WEST SCOTLAND 12 MUXES : LOSS OF SERVICE : Reference 38150 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	38150		Issue :	FINAL
	Detected Date:	17/09/2013		Detected Time:	02:34
	Start Date:	17/09/2013		Start Time:	02:34
	Actual Clear Date:	17/09/2013		Actual Clear Time:	02:45
	Incident Headline:	: WEST SCOTLAND 12 MUXES : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service fully restored at 02:45 after a hardware change on the SDH network at Oban. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01631 01680 01681 01688 01879 01972 01680 01681 01688
	Duration:	0 days 00 hours 11 minutes

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