Broadband Incident Report : : EALING EDGE ROUTE SWITCH 9 & 12 : LOSS OF SERVICE : Reference 40916 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	40916		Issue :	FINAL
	Detected Date:	11/10/2013		Detected Time:	01:33
	Start Date:	11/10/2013		Start Time:	01:31
	Actual Clear Date:	11/10/2013		Actual Clear Time:	01:57
	Incident Headline:	: EALING EDGE ROUTE SWITCH 9 & 12 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service automatically restored at 01:57. Power engineers onsite completing power safety testing but this cannot be correlated to the failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:
	Duration:	0 days 00 hours 26 minutes

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