Broadband Incident Report : : ISLE OF LEWIS MULTIPLE MUXS : LOSS OF SERVICE : Reference 21552 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	21552		Issue :	FINAL
	Detected Date:	24/05/2015		Detected Time:	10:37
	Start Date:	24/05/2015		Start Time:	10:28
	Actual Clear Date:	24/05/2015		Actual Clear Time:	10:46
	Incident Headline:	: ISLE OF LEWIS MULTIPLE MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service auto restored at 10:46. Service monitored for stability and no further breaks seen on service. Root cause has been confirmed as a local power outage, no failure on BT Network. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01851
	Duration:	0 days 00 hours 18 minutes

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