Broadband Incident Report : ADSL : MULTIPLE MUXES INVERNESS AREA : LOSS OF SERVICE : Reference 24439 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	24439		Issue :	FINAL
	Detected Date:	11/06/2015		Detected Time:	09:19
	Start Date:	11/06/2015		Start Time:	09:17
	Actual Clear Date:	11/06/2015		Actual Clear Time:	13:30
	Incident Headline:	ADSL : MULTIPLE MUXES INVERNESS AREA : LOSS OF SERVICE
	Incident Details:	Loss of internet services for {4316} Broadband customers.
	Closure Details:	Service fully restored 13:30 after hardware was changed and configuration was re-instated. The root cause of the failure is under investigation. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01309 01340 01397 01436 01445 01456 01463 01471 01478 01528 01586 01595 01599 01972 01997 To Fo
	Duration:	0 days 04 hours 13 minutes

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