Thursday, October 20, 2022

Major Network Incident affecting the Shetland Isles - HD395964 - UPDATE 3


 

 

 

 

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Description automatically generated

Major Network Incident

HD395964  update 3

 

 

Hello,

We have been advised that Broadband services have been seen to restore as of 15:47hrs today. This is a very much temporary solution which engineers are remaining at site to monitor. All other repair activities/actions remain in place with an estimated time of repair of Saturday 22nd October.

Next update expected by 10am 21/10/22.

Thanks,

 

Michael Gauterin

Director Service Operations

BTWholesale Customer Service

 

T: +44800 783 5639 option one

E: broadband.eco.admin@bt.com

W: www.btwholesale.com

BT Wholesale is a world-class enabler of converged network solutions

 

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