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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 15746 | Issue : | FINAL | ||||||||||||
Detected Date: | 26/06/2007 | Detected Time: | 16:14 | ||||||||||||
Start Date: | 26/06/2007 | Start Time: | 16:14 | ||||||||||||
Actual Clear Date: | 26/06/2007 | Actual Clear Time: | 18:20 | ||||||||||||
Incident Headline: | : GLASGOW MUX 301 : LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||
Progress Details: | Service has been restored by completing a Connector Reseat BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 26/06/2007 18:54
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