Broadband Incident Report : : ROYDON MUX 101: LOSS OF MANAGEMENT : Reference 15968 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	15968		Issue :	FINAL
	Detected Date:	29/06/2007		Detected Time:	11:25
	Start Date:	29/06/2007		Start Time:	11:25
	Actual Clear Date:	29/06/2007		Actual Clear Time:	12:20
	Incident Headline:	: ROYDON MUX 101: LOSS OF MANAGEMENT
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	Service has been restored by completing a Reset of Application BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01279

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System Time Stamp: 29/06/2007 12:32