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BT Wholesale - Broadband Incident Report | |||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||||||||||||
BT Incident Reference: | 16596 | Issue : | 1 | ||||||||||||||||||||||
Detected Date: | 06/07/2007 | Detected Time: | 17:20 | ||||||||||||||||||||||
Start Date: | 06/07/2007 | Start Time: | 17:20 | ||||||||||||||||||||||
Anticipated Clear Date: | 06/07/2007 | Anticipated Clear Time: | 19:20 | ||||||||||||||||||||||
Incident Headline: | : BALHAM MUX 102 : LOSS OF SERVICE | ||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues. | ||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible. | ||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/07/2007 17:42
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