Broadband Incident Report : : TRUMPINGTON MUX 101 : DEGRADED SERVICE : Reference 16520 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	16520		Issue :	FINAL
	Detected Date:	05/07/2007		Detected Time:	16:57
	Start Date:	05/07/2007		Start Time:	16:57
	Actual Clear Date:	05/07/2007		Actual Clear Time:	20:10
	Incident Headline:	: TRUMPINGTON MUX 101 : DEGRADED SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced slow throughput.
	Progress Details:	Service has been restored by completing a Card Reseat This issue may have been due to a Hardware Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01223

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System Time Stamp: 05/07/2007 20:18