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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 29016 | Issue : | 1 | ||||
Detected Date: | 21/11/2007 | Detected Time: | 10:25 | ||||
Start Date: | 21/11/2007 | Start Time: | 07:30 | ||||
Anticipated Clear Date: | 21/11/2007 | Anticipated Clear Time: | 12:00 | ||||
Incident Headline: | CHERRY HINTON MUX 101 : LOSS OF SERVICE (PEW FAILURE) | ||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service. | ||||||
Progress Details: | Engineers are making progress towards full restoration of Service. Details of affected end users can be found on Broadband Customer Reporting. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 21/11/2007 10:44
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