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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | |||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||
BT Incident Reference: | 27838 | Issue : | 3 | ||||
Detected Date: | 08/11/2007 | Detected Time: | 06:46 | ||||
Start Date: | 08/11/2007 | Start Time: | 06:46 | ||||
Anticipated Clear Date: | 08/11/2007 | Anticipated Clear Time: | 09:27 | ||||
Incident Headline: | PIPE GATE MUX 001, ASHLEY MUX 101 & ASHLEY MSAN 301: LOSS OF SERVICE | ||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs PIPE GATE MUX 001, ASHLEY MUX 101 & ASHLEY MSAN 301 | ||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: A Field Maintenance Officer is completing further diagnostics. Further updates will be provided as soon as possible. | ||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 08/11/2007 08:31
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