Wednesday, November 14, 2007

Broadband Incident Report : : WATERBEACH MUX 101: LOSS OF SERVICE : Reference 28406 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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  BT Wholesale - Broadband Incident Report  
     
  Please read the following incident report as it could have an impact on some of your end users  
     
  BT Incident Reference: 28406   Issue : FINAL  
  Detected Date: 14/11/2007   Detected Time: 14:15  
  Start Date: 14/11/2007   Start Time: 14:05  
  Actual Clear Date: 14/11/2007   Actual Clear Time: 14:45  
     
  Incident Headline: : WATERBEACH MUX 101: LOSS OF SERVICE  
     
  Incident Details: Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.




 
  Progress Details: Service has automatically restored.
BT regrets any inconvenience this may have caused.


 
  Dialling Codes Affected:
01223
 
     

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/11/2007 14:58

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