Broadband Incident Report : : WATERBEACH MUX 101: LOSS OF SERVICE : Reference 28406 : Issue 1 :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	28406		Issue :	1
	Detected Date:	14/11/2007		Detected Time:	14:15
	Start Date:	14/11/2007		Start Time:	14:05
	Anticipated Clear Date:	14/11/2007		Anticipated Clear Time:	16:05
	Incident Headline:	: WATERBEACH MUX 101: LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may currently be experiencing a loss or degradation of ADSL Service due to authentication issues.
	Progress Details:	BT is making progress towards full restoration of Service. A Field Maintenance Officer has been tasked to site. Further updates will be provided as soon as possible.
	Dialling Codes Affected:	01223

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Incident Manager - Automatic Mailer.
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System Time Stamp: 14/11/2007 14:40