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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||
BT Incident Reference: | 3078 | Issue : | 2 | |||||||||||||||||||||||||||
Detected Date: | 07/02/2008 | Detected Time: | 16:11 | |||||||||||||||||||||||||||
Start Date: | 07/02/2008 | Start Time: | 16:11 | |||||||||||||||||||||||||||
Anticipated Clear Date: | 07/02/2008 | Anticipated Clear Time: | 20:00 | |||||||||||||||||||||||||||
Incident Headline: | : 3 MUXES IN MAYFAIR : LOSS OF SERVICE | |||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs L-MAY-ADSL-1, L-MAY-ADSL-2, L-MAY-ADSL-102 | |||||||||||||||||||||||||||||
Progress Details: | BT is making progress towards full restoration of Service. Latest Update: Power Field Maintenance Officers are now on site. Further updates will be provided as soon as possible. | |||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
*** PLEASE DO NOT REPLY TO THIS E-MAIL ***
System Time Stamp: 07/02/2008 17:34
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