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Incident Manager - Automatic Mailer.
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BT Wholesale - Broadband Incident Report | |||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | |||||||||||||||
BT Incident Reference: | 2985 | Issue : | 1 | ||||||||||||
Detected Date: | 06/02/2008 | Detected Time: | 18:30 | ||||||||||||
Start Date: | 06/02/2008 | Start Time: | 17:30 | ||||||||||||
Anticipated Clear Date: | 06/02/2008 | Anticipated Clear Time: | 19:00 | ||||||||||||
Incident Headline: | : MANCHESTER NODE 13226 : PARTIAL LOSS OF SERVICE | ||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs: LOB_MSAN_301 HF_DSL_103 RZ-DSL-001 NEY-DSL-001 LOB_MSAN_301 DET_MSAN_301 HF_DSL_103 ERY_DSL_101 ZFH_DSL_102 SIT-DSL-001 TCO_DSL_101 QDJ_MSAN_301 QDO_MSAN_301 HFW_MSAN_301 CPD_MSAN_302 ZFH_DSL_102 KJ-DSL-001 DQY_MSAN_301 HG-DSL-001 SIT_MSAN_301 | ||||||||||||||
Progress Details: | Service has been restored by completing a reroute of the core-link. This issue may have been due to a Hardware Failure. BT regrets any inconvenience this may have caused. | ||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 06/02/2008 21:01
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