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BT Wholesale - Broadband Incident Report | ||||||||||||||||||||||||||||||
Please read the following incident report as it could have an impact on some of your end users | ||||||||||||||||||||||||||||||
BT Incident Reference: | 3078 | Issue : | FINAL | |||||||||||||||||||||||||||
Detected Date: | 07/02/2008 | Detected Time: | 16:11 | |||||||||||||||||||||||||||
Start Date: | 07/02/2008 | Start Time: | 16:11 | |||||||||||||||||||||||||||
Actual Clear Date: | 07/02/2008 | Actual Clear Time: | 18:09 | |||||||||||||||||||||||||||
Incident Headline: | : 3 MUXES IN MAYFAIR : LOSS OF SERVICE | |||||||||||||||||||||||||||||
Incident Details: | Some of your Broadband End Users may be experiencing a loss of ADSL Service on the following DSLAMs L-MAY-ADSL-1 L-MAY-ADSL-2, L-MAY-ADSL-102. | |||||||||||||||||||||||||||||
Progress Details: | Service has been restored by completing an amp change, and reset of NE. This issue may have been due to a power failure. BT regrets any inconvenience this may have caused. | |||||||||||||||||||||||||||||
Dialling Codes Affected: |
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Incident Manager - Automatic Mailer.
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System Time Stamp: 07/02/2008 18:25
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