Broadband Incident Report : STEBBING MUX 101 : LOSS OF SERVICE : Reference 11851 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	11851		Issue :	FINAL
	Detected Date:	08/05/2009		Detected Time:	10:57
	Start Date:	08/05/2009		Start Time:	10:57
	Actual Clear Date:	09/05/2009		Actual Clear Time:	01:16
	Incident Headline:	STEBBING MUX 101 : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Cable change BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01371

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System Time Stamp: 09/05/2009 04:41