Broadband Incident Report : : MULTIPLE MUXS IN HALIFAX AREA : LOSS OF SERVICE : Reference 14257 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	14257		Issue :	FINAL
	Detected Date:	07/06/2009		Detected Time:	13:41
	Start Date:	07/06/2009		Start Time:	13:36
	Actual Clear Date:	07/06/2009		Actual Clear Time:	22:02
	Incident Headline:	: MULTIPLE MUXS IN HALIFAX AREA : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a card change. This issue may have been due to an equipment failure. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01422 01484 01904

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System Time Stamp: 08/06/2009 03:50