Broadband Incident Report : KENDAL AREA 7 MUXS : LOSS OF SERVICE : Reference 20742 : Issue FINAL :

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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	20742		Issue :	FINAL
	Detected Date:	22/07/2010		Detected Time:	15:06
	Start Date:	22/07/2010		Start Time:	15:04
	Actual Clear Date:	22/07/2010		Actual Clear Time:	15:14
	Incident Headline:	KENDAL AREA 7 MUXS : LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users will have experiencied a loss of Broadband Service.
	Progress Details:	Service has been restored by completing a Reset of Application This issue may have been due to SELECT ONE OF THE OPTIONS BELOW an Equipment Failure BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01502 01539

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System Time Stamp: 22/07/2010 15:58