Broadband Incident Report : : COCKWELLS MUX 101 : LOSS OF SERVICE : Reference 19593 : Issue 8 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19593		Issue :	8
	Detected Date:	27/04/2013		Detected Time:	07:08
	Start Date:	27/04/2013		Start Time:	06:51
	Anticipated Clear Date:	27/04/2013		Anticipated Clear Time:	23:59
	Next Update Date:	27/04/2013		Next Update Time:	23:00
	Incident Headline:	: COCKWELLS MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer has been resourced to carry out hardware change at Penzance but is 2 hours away with an ETA of 23:30. Work control are looking for a nearer alternative field resource. Spares arrival is 21:45 and 23:45.
	Dialling Codes Affected:	01736

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