Broadband Incident Report : : READING NODE 05211 : PARTIAL LOSS OF SERVICE : Reference 19171 : Issue FINAL :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	19171		Issue :	FINAL
	Detected Date:	25/04/2013		Detected Time:	17:14
	Start Date:	25/04/2013		Start Time:	17:12
	Actual Clear Date:	25/04/2013		Actual Clear Time:	19:15
	Incident Headline:	: READING NODE 05211 : PARTIAL LOSS OF SERVICE
	Incident Details:	Some of your Broadband End Users may have experienced a loss of Broadband Service.
	Closure Details:	Service has been restored as of 19:15; by completing: a change of hardware. BT regrets any inconvenience this may have caused.
	Dialling Codes Affected:	01173 01179 01189 01202 01208 01235 01243 01252 01256 01258 01264 01276 01280 01288 01300 01305 01326 01367 01373 01395 01420 01425 01458 01491 01579 01608 01626 01635 01647 01722 01726 01749 01752 01761 01793 01794 01803 01823 01841 01844 01865 01872 01929 01934 01935 01962 01985 01993 0238028 0238063 0239255 LLSM0 LLST0 LLTH0 LLWW0
	Duration:	0 days 02 hours 03 minutes

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.