Broadband Incident Report : : ELIE MUX 101 : LOSS OF SERVICE : Reference 23131 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	23131		Issue :	2
	Detected Date:	26/05/2013		Detected Time:	02:07
	Start Date:	26/05/2013		Start Time:	02:07
	Anticipated Clear Date:	26/05/2013		Anticipated Clear Time:	06:00
	Next Update Date:	26/05/2013		Next Update Time:	06:00
	Incident Headline:	: ELIE MUX 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Engineer now on site at Elie co-oping with the operational team. Spares ordered and are expected to arrive by 05:10. Estimated time of repair is unknown. Next update will be at 06:00.
	Dialling Codes Affected:	01333

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