Broadband Incident Report : BARNOLDSWICK DSL 101 : LOSS OF SERVICE : Reference 35871 : Issue 3 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35871		Issue :	3
	Detected Date:	28/08/2013		Detected Time:	08:54
	Start Date:	28/08/2013		Start Time:	08:50
	Anticipated Clear Date:	28/08/2013		Anticipated Clear Time:	14:15
	Next Update Date:	28/08/2013		Next Update Time:	14:00
	Incident Headline:	BARNOLDSWICK DSL 101 : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Loss of internet services for {282} Broadband end users. The root cause is under investigation. The expected restoration time is unknown at present. An engineer is en route to site for investigation his expected time of arrival is unknown atv present. Spares should now be onsite if required. Next update will be at 14:00 or sooner if significant progress made.
	Dialling Codes Affected:	01282

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