Broadband Incident Report : : GLOUCESTER : LOSS OF SERVICE : Reference 35558 : Issue 2 :

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Incident Manager - Automatic Mailer.
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	BT Wholesale - Broadband Incident Report
	Please read the following incident report as it could have an impact on some of your end users
	BT Incident Reference:	35558		Issue :	2
	Detected Date:	25/08/2013		Detected Time:	05:13
	Start Date:	25/08/2013		Start Time:	05:11
	Anticipated Clear Date:	25/08/2013		Anticipated Clear Time:	10:30
	Next Update Date:	25/08/2013		Next Update Time:	10:00
	Incident Headline:	: GLOUCESTER : LOSS OF SERVICE
	Incident Details:	At the moment some of your Broadband End Users may be experiencing a loss of Broadband service.
	Progress Details:	Revised Estimated delivery of earlier ordered spare now 09:00. An engineer is travelling to site to continue investigations. Estimated time of restoration not yet known. Next update will be at 10:00.
	Dialling Codes Affected:	01285 01432 01452 01594 01684 01886 01452 01594

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This message concerns an on-going incident. We have tried to make sure that the information is accurate at the time of publication but it may quickly become out of date as the incident progresses. You may use the information only to advise your customers of the progress of the incident. You must not re-publish the information in any form except as a service update on your customer website.